Professional development courses

These are short courses designed to specifically target skills development.

These courses are:

non-accredited however you can sometimes have this training recognised by having it credited towards a qualification
They can be delivered as one on one coaching sessions, small group training or large group training sessions (up to 15 course participants).
This training can be delivered on site in your workplace, at an allocated venue or in the Work Skills training rooms.
These courses can be customised to your business and learning needs.
They can be delivered as 2 hour, 4 hour, one day or two day programs.

Course Titles	Course Outline
Persuading Customers to Pay More
Dealing with Difficult People
Customer Focused Solutions
Team Work
Managing and Faciltating Meetings
Negotiation Skills
Managing Change
Problem Solving and Decision Making
Develop a Team Culture (Indoors)
Develop a Team Culture (Outdoors)
DISC - Communication Skills
Telephone Training
Building Customers for Life
Presenting with Confidence
Effective Time Management
Recruitment - Customising a process for your Business
Sales Presentation Skills